TY  - BOOK
AU  - Suganthi, L.
AU  - samuel,Anand A.
TI  - Total quality management
T2  - Report / The Conference Board
SN  - 8120326555
PY  - 2004/// [reprinted 2005]
CY  - New Delhi
PB  - Prentice-Hall of India
KW  - Quality control
KW  - Congresses
KW  - Quality of products
KW  - Industrial management
KW  - Service industries
KW  - Management
ER  -