Managing organizational knowledge [electronic resource] : 3rd generation knowledge management and beyond! / Charles A. Tryon, Jr.

Includes bibliographical references and index.

ch. 1. Knowledge as an asset--really? -- ch. 2. The new realities of knowledge management -- ch. 3. KM beliefs -- ch. 4. KM processes -- ch. 5. Defining organizational knowledge -- ch. 6. Recognizing organizational knowledge -- ch. 7. The knowledge retention policy : level one -- ch. 8. The knowledge retention policy : level two -- ch. 9. A model for managing organizational knowledge -- ch. 10. Implementation strategies -- ch. 11. Knowledge management solutions.

Also available in print edition.

Mode of access: World Wide Web.